Charges on your credit card statement will appear as "ModernHer."

If you’re not happy with your results within 90 days of the delivery date, feel free to email us at support@modernher.com or call our customer support center at 1-800-670-2394 (Monday – Friday 8AM-9PM EST and Saturday 9AM-8PM EST) and we’ll be happy to grant you a refund (less shipping & handling costs) after we receive your return. For more information regarding our refund and return policy, click here.

Contact customer service at 1-800-670-2394 or email us at support@modernher.com to receive an RMA number.

Then send your returns to:

Modern Day Vitality LLC.

Jet Pack Returns
285 Northeast Ave
Tallmadge, Ohio 44278

United States:  For all orders within the USA, your product will arrive within 7-10 business days once processed and shipped.

International Orders: For all international orders, your product will arrive within 14-28 business days once processed and shipped, depending on where you are located.