Cancellation Policy

All orders are automatically processed on our secure merchant processor and sent for shipment within 24 hours of being placed.Therefore, while we understand that orders might need to be changed or cancelled sometimes, we are unable to do it after a certain point.

If you require cancellation of an order, please contact us by phone 1-800-670-2394 within 24 hours of your order processing. Our hours of operations are: Monday through Friday 8am – 9pm EST, Saturday 9am – 8pm EST.

Or email us at at and we will get back to you within 24-48 hours. *

Please note: requesting cancellation via email cannot ensure cancellation as it may take 24-48 hours to be responded to so we do recommend contacting us by phone immediately within 24 hours to ensure it can be cancelled in time *

All orders are backed by a 90-day money back guarantee. If your order cannot be cancelled, please contact us by phone or by email upon receipt of your order shipment to receive a return merchandise authorization number (RMA) and instructions to return the order for a refund of the product price (less cost of shipping and handling).

Do You Prefer to Cancel Online?

If you prefer to cancel online, please click this link to login to your account. You will be able to easily cancel once you are inside the customer profile page.

Frequently Asked Questions